Genting UK CEO Highlights Risks to Casino Operations from Proposed Machine Games Duty Increase

Ulrich Keller · Sep 24, 2026

Genting UK CEO Highlights Risks to Casino Operations from Proposed Machine Games Duty Increase

Genting UK casino interior showing slot machines and gaming floor

Paul Willcock, chief executive of Genting UK, has issued a direct assessment of a budget proposal that would double Machine Games Duty on slot machines from 20 percent to 40 percent, stating that 13 of the operator's 32 UK casinos would become unprofitable or unsustainable under the new rate while more than 850 jobs plus around 50 support roles face risk of elimination.

The measure forms part of wider fiscal adjustments under consideration, and company figures indicate the increased levy would push multiple sites beyond viable operating margins given current revenue patterns and cost structures, leading to potential site closures rather than continued trading at a loss.

Details of the Proposed Tax Change and Company Response

Under the outlined plan the duty rate on gaming machines would rise sharply from its existing level, a shift that Genting UK calculates would affect high-volume slots revenue across its portfolio and force a reassessment of which locations can remain open, while the company has presented data showing that the combined impact on profitability would exceed what operational efficiencies or price adjustments could offset.

Willcock noted in statements that such a tax increase would render specific venues unviable, with the 13 affected properties representing a significant portion of the group's UK footprint and the associated job losses extending beyond direct casino staff to include support functions that rely on ongoing operations.

Planned Investment in London Trocadero and Related Job Creation

Genting UK has outlined a £50 million redevelopment of the London Trocadero site that would convert the historic venue into a mixed-use casino featuring food, drink, and entertainment offerings, with projections that the project would generate between 350 and 400 permanent positions once complete, yet the tax proposal has raised questions about whether the capital commitment can proceed if operating costs escalate across the wider estate.

The transformation forms part of efforts to support city-centre regeneration and contribute to the night-time economy, and company analysis suggests that higher machine duties would reduce the financial incentive for similar large-scale investments in underused urban properties.

London Trocadero building exterior during redevelopment planning phase

Observers have pointed to the Trocadero scheme as an example of how casino operators can anchor broader leisure developments, yet the proposed duty hike introduces uncertainty around timelines and final scope because higher taxes would alter projected returns on the full £50 million outlay.

Potential Effects on Treasury Revenue and Sector Investment

Company statements indicate that closures triggered by the doubled duty could ultimately lower total government receipts because shuttered sites would cease contributing both machine duty and other taxes such as business rates and employment-related payments, a scenario that contrasts with the intended revenue uplift from the rate increase alone.

Similar patterns have appeared in analyses from the American Gaming Association on tax policy impacts in regulated markets, where elevated levies on gaming devices sometimes correlate with reduced overall collections when venues scale back or exit operations entirely.

Industry data further shows that sustained investment in entertainment-led regeneration projects depends on predictable cost frameworks, and the current proposal has prompted Genting UK to flag that capital allocation decisions will factor in the new duty structure when evaluating future UK commitments.

Employment and Operational Sustainability Considerations

The more than 850 positions identified as at risk span multiple regions and roles including dealers, technicians, hospitality staff, and management teams, while the additional 50 support roles encompass functions such as central administration and maintenance that service the affected casinos, according to figures released alongside the warning.

Those reviewing the proposal note that abrupt changes to machine taxation can accelerate decisions on site viability, particularly for locations already operating near break-even points, and Genting UK's assessment places 13 properties in that category under a 40 percent rate.

Conclusion

The warning from Genting UK underscores the direct link between machine duty levels and the continued operation of existing casinos together with planned expansions such as the Trocadero redevelopment, with the company presenting evidence that a doubled rate would necessitate closures affecting hundreds of jobs and potentially diminish long-term fiscal returns to the Treasury through lost contributions from shuttered venues. Further details on implementation timelines remain subject to the final budget outcome.